Full-day rentals · We deliver, set up & take it down · Call (860) 251-9520
HomeHow Delivery Works

How Delivery Works

No surprises on party day. Here's exactly what happens from the time you book to the time we pull away.

1. You call, we check the date

Call (860) 251-9520 with your date, your town, and roughly how many kids. We'll tell you what's available and what fits. If you're torn between two units, this is the call where we talk you into the right one — usually the combo.

What delivery costs: delivery is a separate charge on top of the rental, and it covers dropping the unit off, setting it up, and coming back to take it down. It depends on the job, so we quote it on this call along with everything else — you'll have the all-in number before you commit to anything. We'd rather tell you straight than surprise you at the door.

2. We show up before your guests do

We deliver in the morning and set up well ahead of your start time. Setup takes 20–30 minutes for a bounce house, longer for a big obstacle course or tent. You don't need to do anything but point us at the spot.

3. What we need from you

  • Flat, clear ground. Grass is ideal. We can do driveways and pavement with sandbags — tell us ahead so we bring them.
  • Gate access. About 4 feet of clearance to roll the unit through. If the only way in is through the house, let us know first.
  • Power within 100 feet. A standard outlet runs the blower. No outlet? Add a generator.
  • Pets picked up after. We're not judging, we just can't set up on it.

4. You get the whole day

Not three hours. Not six. The day. We come back at the end of it, take everything down, and load out. Most customers don't even come outside for that part.

5. If it rains

Let us know at least 36 hours ahead and you can reschedule or take a raincheck good for a full year. Tents are the exception — we set those up rain or shine, since rain is usually the reason you booked one.

Want to save money? Our Pickup & Save units are three-day rentals at a lower price if you have a vehicle and don't mind setting up yourself. We'll show you how it works.

Questions about your setup?

Call (860) 251-9520 and we'll talk through your space before you book.

📞 Call (860) 251-9520
📞 Call (860) 251-9520